Stakeholder engagement
EVRAZ uses various communication channels to ensure that its stakeholder engagement approach covers all stakeholder groups and facilitates two-way communication and feedback.
The executive team is responsible for the day-to-day stewardship of all stakeholder relationships and its members report to the Board on key metrics and initiatives. The Board, either directly or through its committees, engages or oversees engagement with the Company’s stakeholders through a number of governance activities (which are described in more detail, along with further information about the Company’s engagement with key stakeholders, on pages Annual remuneration report.)
To build honest and supportive relationships with all stakeholders on the Group’s path towards sustainable development.
REGULAR CAPITAL MARKETS DAYS
ROADSHOWS FOLLOWING FINANCIAL REPORTING ANNOUNCEMENTS
RUSSIAN AND INTERNATIONAL INVESTMENT CONFERENCES
SITE VISITS
DAY-TO-DAY ENGAGEMENT
DIRECT ENGAGEMENT OF DEDICATED BOARD MEMBERS
DEVELOPMENT OF A SAFETY CULTURE
REGULAR EDUCATIONAL PROGRAMMES TO DEVELOP EMPLOYEES’ PROFESSIONAL SKILLS
REGULAR INTERACTION WITH TRADE UNIONS
INTERNAL PORTAL FOR EMPLOYEES
REGULAR EMPLOYEE ENGAGEMENT SURVEY
CORPORATE NEWSPAPERS
HOTLINE
Engagement with the following stakeholder groups is primarily undertaken by management through the engagement mechanisms set out below. Key issues are reported to the Board through management’s monthly Board Report.
Customers
Regularly monitoring customer satisfaction levels
Meetings and feedback sessions with clients and EVRAZ management
Electronic platform for clients
Site visits to production assets
Suppliers and contractors
Discussions with potential suppliers
Electronic platform for suppliers
Educational programmes for contractors to ensure high level of workplace safety
Local communities
Implementing various social, infrastructural and environmental projects based on local communities’ needs
Organising social events for populations of regions where EVRAZ operates
Holding direct dialogues with local communities
Government and regulatory authorities
Regular meetings with representatives of government and regulatory authorities at federal, regional and local levels
Disclosure of information concerning the Group’s social, economic and environmental performance
Agreements on regional socio-economic development
Media
Hosting regular press conferences
Supporting and initiating mutual communication projects
Supporting regional TV channels and newspapers.
Organising site visits.
Industry organisations
Organising and participating in conferences, as well as other industry events
Initiating and supporting various social, economic, educational and environmental projects